Shipping Policy

At Newton E–Mobility (P) Ltd., we are committed to delivering your electric vehicles safely and on time. This Shipping Policy outlines how we process, dispatch, and deliver orders.

1. Order Processing

  • Orders are processed within 2–5 business days after confirmation
  • Bulk orders (minimum 8 units) may require additional processing time
  • Orders are processed only after full or agreed payment is received

2. Shipping Coverage

  • We currently ship across Odisha and other parts of India
  • For remote or rural locations, delivery timelines may vary

3. Delivery Time

  • Estimated delivery time: 5–10 business days after dispatch
  • Delivery timelines may vary depending on location and order size
  • Unexpected delays (weather, transport issues, etc.) may affect delivery

4. Shipping Charges

  • Shipping costs are calculated based on:
    • Order quantity
    • Delivery location
    • Transport method
  • Final shipping charges will be communicated at the time of order confirmation

5. Order Tracking

  • Customers will be informed once the order is dispatched
  • Tracking details (if available) will be shared via phone or email

6. Delivery Conditions

  • Customers must ensure availability at the delivery location
  • Proper verification may be required at the time of delivery
  • Any visible damage must be reported immediately upon delivery

7. Damaged or Missing Items

If you receive a damaged or incomplete order:

  • Report within 48 hours of delivery
  • Share photos/videos as proof
  • Contact our support team for assistance

8. Delays & Liability

  • We are not responsible for delays caused by:
    • Natural disasters
    • Transport disruptions
    • Government restrictions

However, we will make every effort to ensure timely delivery and keep you informed.

9. Contact Us

For shipping-related queries, please contact:

Newton E–Mobility (P) Ltd.
📍 Dhamra, Bhadrak, Odisha – 756171, India
📞 +91 7205455527
📧 info@newtonev.in